Is My Click & Collect Order Ready For Collection?

Please allow 3-5 days for your Click and Collect order to arrive at the store. As soon as your order is ready for collection you will receive an automated Ready for Collection email.


All orders must be signed for upon collection. Please bring the following documentation with you to our Click & Collect location in-store:

1. A copy of your ‘Ready for Collection’ email or show this document on your phone or tablet.
2. The payment card that you used to purchase the items, or photographic ID (a driving license, passport, or loyalty card).

Please see the store pages here for Click & Collect opening hours.

Get in touch

By Live Chat 

You can talk with us via the ‘We are here to help’ button in the bottom right of the screen.

By WhatsApp 

Click here to get in touch with our Customer Service team via WhatsApp.

By Email

If your query is not urgent, and you are happy to wait a little bit longer for a reply, get in touch via email here

14146893813779
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