Do Brown Thomas Gift Cards expire?

We offer customers the option to purchase physical gift cards and eGift cards.

Gift Cards do not have an expiry date and will remain valid for as long as there is a balance on them.

Valid Brown Thomas gift cards may only be used as full or part payment for goods in Arnotts and Brown Thomas stores, BT2 stores, as well as online at and 

Should you require any further assistance, please contact us below

Please Note

When a Gift Card is applied to an order, in the event that the order fails, a temporary freeze is then placed on the balance. This will last for 24 - 36hrs and the balance will then automatically revert to the Gift Card.

This is a security feature on the Gift Card which we are unable to override.

Please allow 24hrs from when you attempted to place the order before attempting to use the Gift Card again.

Get in touch

By Live Chat 

You can talk with us via the ‘We are here to help’ button in the bottom right of the screen.

By WhatsApp 

Click here to get in touch with our Customer Service team via WhatsApp.

By Email

If your query is not urgent, and you are happy to wait a little bit longer for a reply, get in touch via email here

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