E-Gift Cards

We offer customers the option to purchase physical gift cards and eGift* cards.

The recipient of the eGift* card will receive an email with eGift card with barcode attached as PDF and the option to download to their wallet

eGift* cards can be sent to the recipient as fast as within the hour, or scheduled for a specified delivery date. The maximum eGift* card order value is €500 and they have no expiry date.

Customers can spend their eGift* Cards across both Brown Thomas and Arnotts online and in-stores, as is the case now with with physical gift cards.

For help with any queries or issues in relation to an Brown Thomas eGift* Card please contact the Brown Thomas eGift* Card team at Voucher Express.

Call on 1800856097. Lines are open Mon-Fri (9am-5pm) and Saturday (9am - 12:30pm).

Email at brownthomas@voucherexpress.net.

Please Note

When a Gift Card is applied to an order, in the event that the order fails, a temporary freeze is then placed on the balance. This will last for 24 - 36hrs and the balance will then automatically revert to the Gift Card.

This is a security feature on the Gift Card which we are unable to override.

Please allow 24hrs from when you attempted to place the order before attempting to use the Gift Card again.



Didn't find what you were looking for?
Submit a request

Was this article helpful?

4 out of 18 found this helpful