How long will it take take for my points to appear on My Brown Thomas Loyalty account?
Allocation of Retrospective Points may take up to 30 days before points appear on your account. You may can avail of this service up to 28 days from the date of the transaction.
Double Points on Sustainable Edit may take up to 7 days for the additional points to be added to a your loyalty account.
Birthday Points may take up to 30 days for birthday points to be added to the your loyalty account.
If the time above has passed and the points have not appeared on your account please contact us here
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