How do I reset the password on My Account

If you already have an account but can't remember your password, just follow the 'forgotten password' instructions on our sign-in page.

It should only take a few minutes to get your password reset email – if you're not seeing it, check your junk/spam email folder or get in contact with us for help.

Get in touch

By Live Chat 

You can talk with us via the ‘We are here to help’ button in the bottom right of the screen.

By WhatsApp 

Click here to get in touch with our Customer Service team via WhatsApp.

By Email

If your query is not urgent, and you are happy to wait a little bit longer for a reply, get in touch via email here