How do I book an in-store appointment or service?

We offer a wide range of in-store services designed to deliver a personalised and luxurious shopping experience. Whether you're booking a beauty consultation, personal styling appointment, or specialist service, you can do it easily online.

This article explains how to view what’s available and book your preferred time and location.

What types of appointments can I book?

You can book services such as:

• Beauty consultations (makeup, skincare, fragrance)

• Personal shopping for womenswear, menswear, or accessories

• Alterations and tailoring

• Gift advisory and corporate gifting

• Home and living consultations (in selected stores)

Availability varies by store, so we recommend checking the service listings for your local Brown Thomas location.

How to book an in-store service

1. Click here to visit the In-Store Services & Experiences page on our website

2. Browse the list of available services

3. Select your preferred service and location

4. Choose a date and time that suits you using the online booking tool

5. Complete your booking — you’ll receive an email confirmation with all the details