My Order

Information on using our website and assistance with your order

Delivery

Learn about order tracking, delivery times and methods

Returns and Refunds

Find out about our returns policy and how to refund an item

Click and Collect

Purchase online and pick up in-store with our click and collect service

Store Enquiries

Get assistance with product availability, promotions, and store opening hours

Gift Cards

Purchasing and using gift cards, checking your balance, and redeeming your gift card

Encore Loyalty

Explore our loyalty program, including how to earn and redeem points

My Online Account

Manage your personal details, change your password, and access your preferences with ease

Categories

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