Beauty Unlocked: How does the promotion work?

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The Beauty Unlocked promotion lets you earn a voucher when you spend on beauty, and use it on a future beauty purchase.


When is the promotion running?

  • Earn your voucher: 25 March – 6 April
  • Use your voucher: 8 April – 19 April

How do I earn a voucher?

Spend on beauty in one transaction during the qualifying period:

  • Spend €50 → receive a €10 voucher
  • Spend €100 → receive a €20 voucher

Available in-store and online.


How will I receive my voucher?

  • In-store: printed on your receipt with a barcode
  • Online: included in your order confirmation email

You can use your voucher from your phone. Printing is not required.


How do I use my voucher?

During the redemption period, you can use your voucher on a beauty purchase.

  • €10 voucher → €10 off
  • €20 voucher → €20 off

There is no minimum spend required when redeeming.


Where can I use my voucher?

You can use your voucher:

  • In any Brown Thomas or Arnotts store
  • In Planet Beauty (Clarendon Street)
  • Online at brownthomas.com or arnotts.ie

What can I use my voucher on?

Your voucher can be used on beauty products only in a single transaction.


What is excluded?

Your voucher cannot be used on:

  • Dior Beauty (Grafton Street)
  • Trinny London
  • Shark or Dyson products
  • Beauty services
  • Any other promotion or discount

Important things to know

  • Only one voucher can be used per transaction
  • Each voucher can only be used once
  • Vouchers cannot be combined with other offers
  • If your purchase is less than the voucher value, the remaining balance will not carry over

Why didn’t I receive a voucher?

You may not have received a voucher if:

  • Your spend did not reach €50 or €100 in one transaction
  • Your purchase included excluded items

Why isn’t my voucher working?

Your voucher may not work if:

  • You are trying to use it outside the redemption dates
  • Your basket includes excluded brands or services
  • You are trying to use more than one voucher
  • Another promotion or discount is applied

What happens if I return an item?

If you return an item where a voucher was used:

  • The discount is shared across all items in the transaction
  • You will be refunded the amount you paid after the discount

Quick summary

  • Spend €50 or €100 on beauty → get a voucher
  • Use your voucher later on beauty products
  • Shop in-store or online
  • One voucher per transaction
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