What delivery options are available?
If you are asking “What delivery options are available at Brown Thomas?”, we offer a full range of services across the Republic of Ireland, Northern Ireland, and internationally. Options include Click & Collect, Standard and Express delivery, Same Day or Nominated Day (Select Locations Only), and specialised services for medium items, large items, and furniture. This guide sets out the delivery times, costs, and important conditions in detail.
We do not deliver outside the island of Ireland.
Delivery to Ireland only.
Click & Collect
Timeframe: 3–5 working days
Cost: At no additional cost
Opening hours: Collection available during store opening hours
Requirements:
Your ‘Ready for Collection’ email
The payment card used to place the order or photographic ID (passport, driving licence, loyalty card)
Signature required: Yes, all Click & Collect orders must be signed for in-store
Republic of Ireland Delivery
| Service | Delivery Time | Cost | Notes |
|---|---|---|---|
| Gift Cards | 3–5 working days | €5.95 | Monday–Friday only, no weekend delivery. Allow 1 extra day on Bank Holidays. |
| Standard Delivery (An Post) | Up to 5 working days | €5.95 | Delivered Mon–Fri, 8.30am–6.00pm. No Saturday/Sunday service. |
| Premium Express (DPD) | 1–3 business days | €10.95 | Delivered Mon–Fri only. Allow 1 extra day on Bank Holidays. |
| Same Day (Dublin, Maynooth, Naas, Newbridge, Bray and Greystones, Wheels We Deliver) | Same day | €19.95 | Delivery slots: 3–7pm or 7–11pm. Order cut-off is 4 hours before slot. |
| Nominated Day (Dublin, Maynooth, Naas, Newbridge, Bray and Greystones, Wheels We Deliver) | Chosen day (up to 28 days ahead) | €13.50 | Customer selects delivery date at checkout. |
| Medium Items (e.g. selected Christmas trees) | Up to 5 working days | €20.00 | ROI only. |
| Large Items | Up to 7 working days | €24.99 | Mon–Fri only, excludes weekends and Bank Holidays. |
| Furniture | Varies by item | €50.00 | Delivery time shown on product page. |
Important: Parcel locker addresses are not accepted for any ROI deliveries.
Northern Ireland Delivery
| Service | Delivery Time | Cost | Notes |
|---|---|---|---|
| Gift Cards | 3–5 working days | £5.95 | Mon–Fri only. No weekend delivery. Allow 1 extra day on Bank Holidays. |
| Standard Delivery (DPD) | Up to 5 working days | £5.95 | Delivered Mon–Fri, 8.30am–6.00pm. |
| Premium Express (DPD) | 1–3 business days | £10.95 | Delivered Mon–Fri only. Allow 1 extra day on Bank Holidays. |
| Furniture | Varies by item | £50.00 | Delivery timeframe shown on product page. |
Important: Parcel locker addresses are not accepted for NI deliveries.
Key Reminders
All deliveries are Monday–Friday only, 8.30am–6.00pm
No Saturday or Sunday deliveries available
Allow 1 extra working day around Bank Holidays
You will receive a dispatch confirmation email with tracking details once your order ships
Our delivery partners include An Post, DPD, DHL Express, and Wheels We Deliver