1. Brown Thomas
  2. Frequently Asked Questions
  3. Dispatch & Delivery
  4. Delivery Options & Timing

How long does delivery take?

If you are asking “How long does delivery take at Brown Thomas?”, the answer depends on whether you choose Click & Collect, Standard Delivery, Express Delivery, Same Day, Nominated Day, or large-item delivery. Below you will find all delivery times explained in detail.

Click & Collect

Click & Collect orders are typically available within 3–5 working days.

  • You will receive a ‘Ready for Collection’ email once your order has arrived in-store.

  • Orders must be signed for at collection. Please bring your collection email and a valid photo ID or payment card used for the order.

  • Click & Collect opening hours follow the standard store opening times.

Republic of Ireland Deliveries

Gift Cards

  • Delivered within 3–5 working days.

Standard Delivery (An Post)

  • Delivered within 5 working days.

  • Delivery times are Monday to Friday, between 8.30am and 6.00pm.

  • No Saturday or Sunday deliveries.

  • During bank holiday periods, allow an extra working day.

Premium Express Delivery (DPD)

  • Delivered within 1–3 business days.

  • Monday to Friday delivery only, 8.30am–6.00pm.

  • Allow an extra day during bank holidays.

Same Day Delivery (Select Locations Only)

  • Delivered the same day with a choice of two evening slots: 3pm–7pm or 7pm–11pm.

  • Orders must be placed at least four hours before the selected slot.

  • This is a limited service.

  • Dublin, Maynooth, Naas, Newbridge, Bray and Greystones

Nominated Day Delivery (Select Locations Only)

  • Have your order delivered on a day of your choice, up to 28 days in advance.

  • Dublin, Maynooth, Naas, Newbridge, Bray and Greystones

Medium Items (e.g. selected Christmas Trees)

  • Delivered within up to 5 working days.

  • Available in the Republic of Ireland only.

Large Items

  • Delivered within up to 7 working days.

  • Delivery takes place Monday to Friday, 8.30am–6.00pm.

  • No Saturday, Sunday, or bank holiday delivery.

Furniture

  • Delivery times vary depending on the product.

  • The estimated delivery timeframe is displayed on the product page for each item.

Northern Ireland Deliveries

Gift Cards

  • Delivered within 3–5 working days.

Standard Delivery (DPD)

  • Delivered within 5 working days.

  • Monday to Friday only, 8.30am–6.00pm.

Premium Express Delivery (DPD)

  • Delivered within 1–3 business days.

  • Monday to Friday only.

  • Allow an extra day during bank holidays.

Furniture

  • Delivery times vary depending on the item.

  • The estimated delivery timeframe is shown on the product page for each product.

Important Notes

  • All deliveries take place Monday to Friday, 8.30am–6.00pm.

  • No deliveries are made on Saturdays, Sundays, or bank holidays.

  • During peak periods, such as Christmas or seasonal sales, delivery times may take longer.

  • Once your order has left our warehouse, you will receive a dispatch confirmation email with tracking details to follow its progress.

22040399942300