How will my Gift Card be delivered?
If you are asking “How will my Brown Thomas Gift Card be delivered?”, the method depends on whether you choose a physical Gift Card or an E-Gift Card. This guide explains the delivery options and what to expect after purchase.
Delivery of Physical Gift Cards
Standard Delivery: Physical Gift Cards ordered online are typically delivered within 3–5 business days.
Tracking: A dispatch confirmation email with tracking details is sent once the Gift Card is shipped.
Peak periods: During busy times such as Christmas, delivery may take longer. We recommend ordering early to avoid delays.
Delivery of E-Gift Cards
Immediate or scheduled: Sent directly by email, either instantly or on your chosen date.
Format: The recipient will receive a PDF with the Gift Card number and barcode, which can also be saved to a digital wallet.
Important information
Brown Thomas and Arnotts Gift Cards do not expire.
If you cannot find your E-Gift Card, check your junk or spam folder.