1. Brown Thomas
  2. Frequently Asked Questions
  3. Gift Card
  4. Purchasing a Gift Card

What is an E-Gift Card and how does it work?

If you’re wondering “What is a Brown Thomas E-Gift Card and how does it work?”, it is a digital version of a traditional Gift Card. E-Gift Cards are fast, convenient, and can be used both online and in-store across Brown Thomas, Arnotts, and BT2.

How an E-Gift Card works

  1. Purchase: Buy online at brownthomas.com, where you can personalise your E-Gift Card and choose immediate or scheduled delivery.

  2. Delivery: The recipient receives the E-Gift Card by email with a PDF attachment showing the card number and barcode. This can be saved to a digital wallet.

  3. Usage:

    • In-store: Present the barcode at any till.

    • Online: At checkout, select “Use a Gift Card” under Secure Payment and enter the E-Gift Card number.

Key features

  • No expiry date: E-Gift Cards remain valid until the balance is fully redeemed.

  • Currency: Issued in Euro, but can be used online for purchases in Euro or GBP.

  • Balance: Any remaining value stays on the card for future use.

Support

If you need assistance with an E-Gift Card purchase or delivery, please contact our support partner Voucher Express:

19802167744796