Can I check stock in-store before visiting?
If you're planning a visit and want to know whether a specific item is available in your local Brown Thomas store, there are several ways to check stock before arriving. This guide explains how to check in-store availability, including online tools and support options, to help you plan your visit with confidence.
How to Check In-Store Stock Availability
1. Use the 'Check In-Store Availability' Feature (Where Available)
On selected products on brownthomas.com, you may see a ‘Check in-store availability’ link.
Click this link and enter your preferred store to see if the item is currently available.
Please note that this tool is not available for all items, and stock updates in real time.
What to Do if the Item is Out of Stock
If the product is not currently available in-store, you can:
Check online at brownthomas.com to see if it is in stock for home delivery or Click & Collect.
Sign up for back-in-stock notifications on the product page (where available).
Browse similar styles in the same category, as we often carry alternatives across brands or colours.
Important Information
Stock levels can change quickly, especially during busy trading periods or promotional events.
Checking stock in advance does not guarantee availability at the time of your visit, unless the item has been confirmed as held for you by a team member.
Online exclusives may not be available in-store and cannot be reserved for collection.