Do you have wheelchair access and accessible facilities?

Brown Thomas stores are designed to offer a welcoming and accessible experience for all customers. If you're wondering whether we offer wheelchair access and accessible facilities, this article outlines everything you need to know before visiting—whether you require step-free access, accessible lifts, or adapted restrooms.

Wheelchair Access

• All Brown Thomas locations are equipped with step-free entrances or ramps.

• Lifts are available on every floor to support comfortable in-store navigation.

• Designated wheelchair-accessible changing rooms are provided in our larger stores.

Accessible Toilets

• Accessible toilets are available at all flagship stores.

• Please ask any team member for directions when visiting.

Additional Support

• Our in-store teams are trained to assist with accessibility needs.

• If you require help during your visit, please speak with any member of staff or contact Customer Service in advance so we can prepare for your arrival.