How do I check my Encore Loyalty points balance?

If you are asking “How do I check my Encore Loyalty points balance?”, there are several easy ways to view your points and keep track of your rewards. You can check your balance online, in the Brown Thomas App, or in-store at any till.

Via the Brown Thomas App

• Open the Brown Thomas App.

• Tap Account and select My Loyalty.

• Your current balance and recent activity will be displayed.

Online at brownthomas.com

• Log into your account.

• Navigate to the My Loyalty section to view your points balance and activity.

In-store

• Visit any Brown Thomas till.

• A member of our team can check your Encore Loyalty balance for you.

Additional information

• Points from recent purchases may take a few days to appear.

• Bonus points such as Birthday Points or Sustainable Edit rewards may take up to 21 days to be credited.

• Only qualifying purchases are eligible for points — items such as gift cards and alcohol are excluded.