How do I find my Encore Loyalty card number?

If you’re asking “How do I find my Encore Loyalty card number?”, it is available on both your physical card and digitally in the Brown Thomas App. Your card number is required when shopping in-store or online to ensure your points are added correctly.

In the Brown Thomas App

• Open the Brown Thomas App.

• Tap Account and select My Loyalty.

• Your digital card and full card number will be displayed.

On a physical card

• Your card number is printed clearly on the back of your Encore Loyalty card.

Using your card

• In-store: Present your digital or physical card at any till to earn or redeem points.

• Online: Your Encore Loyalty account is automatically linked when you log in, so your points are applied without needing to enter the card number.

Need assistance?

If you cannot locate your card number, use the Live Chat widget in the bottom right corner of our website to contact our Customer Service team. We’ll ensure your loyalty account is correctly linked and accessible.