Can I ship to multiple addresses in one order?

At Brown Thomas, each online order can only be delivered to one address. If you’d like to send items to more than one location—such as gifts for multiple recipients—you’ll need to place a separate order for each delivery address. This article explains how our system works and how to manage multiple shipments effectively.

Can I split an order between addresses?

No — our checkout only supports one delivery address per order.
All items in your basket will be shipped to the same location.

To send items to multiple addresses, you’ll need to:

• Place a separate order for each destination

• Complete checkout individually for each order

What if I want to ship gifts to multiple recipients?

We recommend creating one order per recipient. This ensures:

• Each parcel is tracked and delivered correctly

• Gift messages and wrap (if selected) are applied to the right order

• You receive a separate confirmation and tracking number for each shipment

Can I include gift options or messages?

Yes — at checkout, you can select gift wrapping (if eligible) and include a personalised gift message. These options will apply to the entire order.