Can I use loyalty points to shop online?

Yes — Encore Loyalty points can be used as a form of payment when shopping online at Brown Thomas. This article explains how to redeem your points at checkout and what to expect during the process.

Using loyalty points online
If you have available Encore Loyalty credit, it will be displayed on the checkout page.

To apply it:

1. Select your Encore balance from the payment options.

2. Click Redeem to apply the amount to your order total.

3. If there is any remaining balance to pay, complete checkout using a debit, credit card, or Gift Card.

Key details

• You must be logged in to your loyalty account to view and use your points.

• Loyalty credit cannot be applied after your order has been placed.

• Encore points are non-transferable and can only be redeemed by the account holder.