1. Brown Thomas
  2. Frequently Asked Questions
  3. My Order
  4. Order Status and Tracking

Who is delivering my order?

If you’re wondering “Who is delivering my Brown Thomas order?” the delivery partner depends on your location, delivery method, and product type. You’ll see your assigned courier in your shipping confirmation email once your order has been dispatched.

How to check your delivery partner

  • Shipping confirmation email – includes the courier name and tracking link.

  • My Orders (if you used an account) – log in to view your order details and courier assignment.

Delivery partners we work with

  • An Post – Standard Delivery within the Republic of Ireland.

  • DPD – Express Delivery and all Northern Ireland orders.

  • Wheels We Deliver – Same Day and Nominated Day, Available for Dublin, Maynooth, Naas, Newbridge, Bray and Greystones

  • DHL – Selected luxury boutique orders, often for high-value or designer items.

If you have not received courier details

  • Your order may still be processing and has not yet been dispatched.

  • Courier information and tracking are only generated once your order leaves our warehouse.

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