Can I change my Click & Collect location after placing an order?

If you’re wondering “Can I change my Click & Collect location after placing an order?” the answer is no — once your order is confirmed, the selected store cannot be changed. This is because your order begins processing immediately.

What if I need to collect from another store?

• If your order has not yet been dispatched, you may be able to cancel it and place a new order with your preferred location.

• To request a cancellation, please contact us quickly via the Live Chat widget in the bottom right corner.

• Provide your order number so we can locate it without delay.

What if my order is already dispatched?

• If your order is already on its way to your chosen store, it cannot be rerouted.

• You’ll receive a “Ready for Collection” email once it has arrived in-store.